Residential moving
Loading and unloading help
Tell us what has to be carried on and off the truck, and we confirm exactly how it will be handled before the day.
Say what you need
Some customers prefer to carry some things themselves. Others want help carrying everything. Tell us which, and we confirm in the quote how loading and unloading will be handled, so there is no misunderstanding on the day.
Heavy and awkward items
Appliances, wardrobes and large furniture are where help matters most. The liftgate takes the lift out of the job, and we plan the order so the heaviest pieces go in at the right moment.
Stairs and long carries
Long carries from a driveway or several flights of stairs add time and effort. Tell us about them and we plan around them instead of finding out on the day.
What this covers
You choose the help
Tell us what you will carry yourself and what you need carried.
Help carrying
Tell us what you need carried and we confirm it.
What to tell us
- What you will carry yourself
- What you need help carrying
- Stairs, long carries, elevators
- Heavy or awkward items
How a move works
- Tell us the moveSend the two addresses, what is moving, and any stairs, elevators, gates or tight streets at either end.
- We plan the dayWe confirm access, the loading order and the timing, so nothing is left to be discovered on arrival.
- Moving dayWe arrive at the time we confirmed and start loading, using the liftgate where there is no dock or ramp.
- Loaded, driven, deliveredYour items go from your door to the new address, with the liftgate where there is no dock or ramp.
Questions we get asked
Can I load some of it myself?
Do you carry heavy appliances?
How do I know what is included?
Tell us about your move
Send both addresses and what is moving, and you will get a straight answer about timing and how the move will run.